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Service

Cloud and DevOps

Good infrastructure is unremarkable. Deployments happen without drama, problems are visible before customers report them, and restoring from backup is a rehearsed procedure rather than a hope. That is what we aim for.

The problem

Situations this service addresses

If more than one of these sounds familiar, this is usually the right place to start.
  • Deployments are manual, happen late at night and occasionally break production.

  • Nobody is certain whether backups actually restore.

  • The first sign of an outage is a phone call from a customer.

  • Cloud spending grows every month and no one can explain which service is responsible.

Capabilities

What we can design, build and support

  • Cloud architecture design and migration planning

  • CI/CD pipelines for build, test and deployment

  • Environment management for development, staging and production

  • Monitoring, logging and alerting with meaningful thresholds

  • Backup strategy and tested recovery procedures

  • Performance tuning and cost review

Business value

What this work is intended to change

Written as intentions rather than promises. We do not quote guaranteed savings, revenue increases or delivery times we cannot support.

Predictable releases

Automated pipelines make deployment a repeatable operation, which lowers the risk attached to shipping a change.

Shorter incidents

Monitoring and clear runbooks are intended to reduce the time between something going wrong and someone knowing where to look.

Visible spending

Tagging and review make cloud costs attributable, so decisions about scaling are informed.

Typical deliverables

  • Infrastructure diagram and written architecture decisions
  • Infrastructure-as-code definitions kept in your repository
  • CI/CD pipeline with automated checks before deployment
  • Monitoring dashboards and alert routing
  • Backup and recovery procedure, with a documented restore test
  • Cost review with prioritised optimisation options

Security and quality considerations

  • Secrets live in a managed secret store, never in a repository or an image.
  • Access follows least privilege, and administrative accounts are separated from day-to-day accounts.
  • Restore procedures are tested, because an untested backup is an assumption.
  • Infrastructure changes go through the same review process as application code.

Technologies we commonly use

  • AWS
  • Google Cloud
  • Azure
  • Docker
  • Kubernetes
  • Terraform
  • GitHub Actions and GitLab CI
  • Prometheus and Grafana

Delivery process

How the work runs

The same five stages apply across services. Depth varies with the size of the engagement; the sequence does not.
  1. 01

    Discover

    Understand the operation before proposing anything.

    • Interviews with the people who perform the work daily
    • Review of existing systems, data and integrations
    • Constraints recorded honestly — budget, timeline, team capacity
  2. 02

    Define

    Turn findings into a scope that can be costed and agreed.

    • Written requirements with clear boundaries
    • Success criteria agreed before development begins
    • Sequenced releases rather than one large delivery
  3. 03

    Design

    Shape the experience and the architecture together.

    • Interface design reviewed with real users where possible
    • Data model, integrations and access control designed up front
    • Security and privacy decisions recorded as part of the design
  4. 04

    Develop

    Build in short iterations with something reviewable each time.

    • Code review and automated testing on critical paths
    • Regular demonstrations instead of a single reveal
    • Documentation written alongside the code, not afterwards
  5. 05

    Improve

    Release, observe and refine based on real use.

    • Monitoring and error reporting configured before launch
    • Post-release review of what usage actually shows
    • Planned maintenance for dependencies and security updates

Questions

Cloud and DevOps — common questions

The one that fits your team, budget, data-residency needs and existing skills. We are not tied to a single provider and will explain the trade-offs for your situation.

Discuss cloud and devops

Tell us about the process, system or product involved. We will give you an honest view of the options, including the ones that do not involve us building anything.

Direct contact